Return & Refund Policy

Thank you for shopping with BluParty. Many of our products are personalised and made after an order is received. Please review this policy before purchasing.

Returns

Not accepted. BluParty does not accept product returns.

Exchanges

Not accepted. BluParty does not accept product exchanges.

Damaged, defective or incorrect products

If your order arrives damaged, defective, incorrectly personalised by us, or contains the wrong product, contact us immediately. For damage claims, contact us within 48 hours of delivery with photos of the product and packaging. Include your order number and a description of the issue so our team can review and confirm the appropriate resolution. Do not send products back without instructions from our team.

Approved refunds

Any refund for an approved order issue will be confirmed by our team and issued to the original payment method. Once approved, processing and crediting the refund takes 3–5 business days. Your bank or card provider may require additional time to post the refund.

Cancellations

As stated in our Terms of Service, cancellation requests may only be accepted within 1 hour of purchase. After this time, the order may already be in production and cannot be cancelled.

Contact BluParty

Email: blupartycontact@gmail.com
Phone: +91 7200062092