Product Review Fraud & Spam Policy

Effective date: 15 October 2026

This policy sets out BluParty's standards for authentic product reviews and the handling of suspected fraudulent, misleading or spam submissions on bluparty.com.

Authentic customer feedback

Reviews must reflect the reviewer's own experience with the product. Positive and negative feedback are welcome. A low rating or criticism alone is not a reason for removal. BluParty does not permit fabricated reviews, impersonation, employee reviews presented as independent customer feedback, or reviews primarily generated by artificial intelligence.

How suspected fraud and spam are assessed

When assessing a reported or suspicious review, relevant checks may include its product relevance, repeated or copied text, promotional links, inconsistent reviewer information and unusual submission patterns. Where available, review-platform source information and order records may be used to investigate authenticity. A review must not be described as a verified purchase unless supported by purchase verification. An unverified label alone does not prove fraud.

Prohibited review content

  • Fake experiences, impersonation or undisclosed conflicts of interest.
  • Duplicate, copied, automated or irrelevant submissions.
  • Advertising, malicious links, phishing or unrelated promotions.
  • Threats, hate speech, abusive content or unlawful material.
  • Private information such as payment details, private contact information or order credentials.

Handling suspicious reviews

Reports are assessed using the information available. Where supported by the review platform, a suspicious submission may be flagged or held for investigation, and clarification may be requested from the reviewer. Confirmed policy violations may be rejected, removed or reported to the review provider. Reviews must not be rewritten to change the customer's opinion or suppressed solely because they are negative. Reviewers may request reconsideration by contacting BluParty with relevant supporting information.

Review invitations and incentives

Review requests must seek honest feedback without requiring a positive rating. Any incentive must be disclosed and must not depend on the sentiment of the review. BluParty does not permit buying fabricated reviews or offering rewards in exchange for deleting or changing a negative review.

Reviews shared with external platforms

Where reviews are submitted to Google or another service, applicable platform eligibility and content requirements apply. Eligible negative reviews must not be selectively excluded. Suspected spam and incentivised reviews must be identified using the review provider's supported reporting or feed mechanisms. Storefront moderation does not guarantee removal from an external platform.

Report a review or request reconsideration

Email blupartycontact@gmail.com with the product URL, review reference, reason for your report and relevant supporting information. Please do not send passwords or full payment-card details. Information supplied is used to assess the report and handle related support.

Policy updates

BluParty may update this policy as its review processes and platform requirements change. The effective date above identifies the current version.